My current arsenal includes an Apple TV, Amazon Fire TV Stick, iPhone Xs, Samsung Galaxy S9, Samsung Chromebook, iMac, and Dell XPS 13. “I have no electronic now…” I said in my head. Step 2. If you know how to use third-party repair tool for Android phones, you can also download them on a computer and see if that can help you fix your Samsung device. We have received hundreds of messages from our readers that own Galaxy S8 Samsung phone units and among the most common problems they reported is this. This does not effect our editorial in any way. This is why we recommend you to keep the device in Safe Mode for a day or two and monitor if the black screen problem will get back.If it does, this is a sign that you’re actually having a more serious problem that requires attention in an authorized service. If there’s an issue during the boot up, you can now rest assured the cause of the problem is a third-party app. This is a free service we offer and we won’t charge you a penny for it. Here are 4 methods of how to fix Android black screen efficiently: Recover data from Samsung Galaxy with the black screen using Broken Android Data Extraction. Step 2. They basically send you a Samsung Repair Kit from Samsung. How to fix Samsung Galaxy S8 that’s not turning on after charging overnight [Troubleshooting Guide], What to do with Samsung Galaxy S8 that won’t turn OFF or has an unresponsive Power key [Troubleshooting Guide], How to fix your Samsung Galaxy S8 that drains its battery instead of charging when plugged in [Troubleshooting Guide], What to do when your new Samsung Galaxy S8 gets stuck on Verizon screen during bootup [Troubleshooting Guide], What to do if your Samsung Galaxy S8 keeps rebooting on its own after the rooting process [Troubleshooting Guide], Troubleshooting Galaxy S8 with BSoD but won’t respond to Forced Restart, Check for signs of physical and liquid damage. But rest assured we read every message we receive. My screen is already cracked but I cracked it even more the day before yesterday. Notice: Before performing the force restart, make your phone at least 10% of its battery remaining. Is there a permanent fix to the BSoD or will my phone be plagued by this forever I have the s8+ I am plagued by the BSoD daily and takes an hour to fix every time. If one of them is causing the problem, then your S8 Samsung phone should be able to run into this environment without much of a problem so it’s really worth a try. When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options). I can leave this screen via the home button, but I cannot take a picture. Join over 260,000 subscribers! Wiping the cache partition will only erase those temporary Android data files. Boot in Recovery mode and wipe cache partition, Boot in Recovery mode and do the Master reset. It’s important that you should check your phone for possible damage caused by a drop on a hard surface or in water. Read more April 3, 2017. If you’re one of the owners of this phone and are currently bugged by a similar issue, a simple soft reset may not work in fixing the problem. Some of our readers said they were already in a state of panic especially those who just got the phone. While it is not the charger, attempt to perform the forced reboot onto your own phone to eliminate the suspicion that it … I know your phone is water resistant but it’s not waterproof so there’s still a chance water or any sort of liquid will enter the device causing the Samsung Galaxy black screen issue and it’s common gateway is the USB cable or charger port. Naturally you can also reach out to your carrier to see if they have a different option you might like more or maybe someone here in the Community has some other ideas! You have to find that app and uninstall it: Or, you can also just backup your files and data and then do the Factory reset considering it’s not easy to pinpoint which app is the culprit. How to fix Galaxy S8 and Galaxy S8 Plus black screen: With the steps from above, you have booted your Galaxy S8 or Galaxy S8 Plus into Safe Mode. How to fix Galaxy S8 and Galaxy S8 Plus black screen: But please note that we receive hundreds of emails every day and it’s impossible for us to respond to every single one of them. Step 4. As to the liquid damage, check the Liquid Damage Indicator (LDI) which is located in the SIM card slot(or the SD card slot). Soon I made a HUGE mistake. Step 3. Samsung s8 Ugly black spot on the edge of the screen :'(Topic Options. In this latest installment of our troubleshooting series we will tackle the Galaxy S8 screen is black after drop issue and other related problem. Samsung Galaxy S8 Screen Replacement However, you could also have some unexpected bugs or problems when using Galaxy phones including Galaxy S21/S9/S8/S7/S6/S5. Others however, said that such problem occurred after an update but only the screen is powered down because the device still sounds off when messages and calls are received or a green light notification is present. All rights reserved. Allow the phone to charge for a few minutes regardless whether the charging symbol shows or not. iFixit doesnt seem to offer the screen. Disclaimer: Some pages on this site may include an affiliate link. The Samsung Galaxy black screen with red light If desired, tap Back up my data to move the slider to ON or OFF. The Samsung Galaxy black screen is vibrating. The bottom half of my screen comes and goes. It simulates battery disconnect which the same effect as when you pull the battery out of the phone with removable power source. If you have signed into a Google account on the device, you have activated Anti-theft and will need your Google credentials to finish the Master reset. When in this mode, all third-party apps are temporarily disabled. Settings - Display - Screen Mode - Use the Cool and Warm slider bar and tap on the advanced options at the bottom of the screen. Step 1. But rest assured we read every message we receive. ... Black/green screen galaxy s9 in Galaxy S Phones 3 hours ago; Simply take your phone to Samsung service center to get it fix. About 3 months ago I dropped my samsung galaxy S8, screen protector on, case on, everything, it was only about a 4 foot drop. Some said the phone just turned itself off and would no longer respond when the power key is pressed or held. Press and hold the Power key while holding down the Volume Down button. Long story short, when the BSoD strikes, the screen turns black and becomes completely unresponsive. If the Samsung Galaxy S8 screen remains black after shock, after dropping , after being wet , or after cracking , the screen might be damaged. So try doing this…. If desired, tap Restore to move the slider to ON or OFF. If it doesn’t, it’s good news because it tells you that one of the third-party apps you’ve been using was, most likely, causing the Samsung Galaxy S8 and Galaxy S8 Plus black screen of death.In the latter circumstance, a factory reset, where you delete everything from the device and you start configuring it from scratch and installing the third-party apps is the best thing you can do. When “SAMSUNG logo” appears on the screen, release the Power key. We are always open to your problems, questions and suggestions, so feel free to contact us by filling up this form. If it’s tripped, it should turn red or purple, if not then it should remain white. But please note that we receive hundreds of emails every day and it’s impossible for us to respond to every single one of them. I … We’ve already provided solutions to some of the problems reported by our readers so try to find issues that are similar with yours and use the solutions we suggested. Step 1. Press the Volume down key until ‘Yes — delete all user data’ is highlighted. Press and hold the Power key past the model name screen. Continue reading below as I’ve also prepared a troubleshooting guide for you. Press and hold the Power button and the Volume Down button at the same time, then switch the device. Press the Volume down key several times to highlight “wipe cache partition.”. Can’t Hear Calls On Samsung Galaxy S9 And S9+ (SOLUTION). Press the Volume down key several times to highlight “wipe data / factory reset. For physical damage, you just have to look the case of your phone to see if there are significant scratches, dents or cracks. Complicated as it may seem, this problem is actually very easy to fix provided that the black screen is not due to physical or liquid damage. It is now a valuable resource for people who want to make the most of their mobile devices, from customizing the look and feel to adding new functionality. If you are not able to fix your Samsung Galaxy S7 black screen even after trying all the methods that have been shown above then you need to come to conclusion that there is hardware issue on your phone. Some of our readers said they were already in a state of panic especially those who just got the phone. David Williams I am a true junkie for everything tech. Try to see if the phone is capable of booting up in Data Recovery mode. S8 Black Screen When Camera Is Used. Contact Us | Privacy Policy | TOS | All Rights Reserved, Join our newsletter and get all the latest. This issues may occur due to minor firmware glitch or crash, some apps may have crashed and affected the phone’s performance and resulted to a system crash, a recent update may have corrupted some of the system caches and files and resulted to inconsistencies, and lastly, it might be due to physical and / or liquid damage. Tap the desired application in the default list or tap 3 dots icon > Show system apps to display pre-installed apps. For those whom we’ve helped, please spread the word by sharing our posts to your friends or by simply liking our Facebook and Google+ page or follow us on Twitter. Power-related problems are among the most commonly reported issues with the Samsung phone like the Galaxy S8 with the Black Screen of Death (BSoD) being at the top spot. Then you select restart normally. Soon I went back on the phone till it showed white on the bottom half while the top has solid black like my soul was. My current arsenal includes an Apple TV, Amazon Fire TV Stick, iPhone Xs, Samsung Galaxy S9, Samsung Chromebook, iMac, and Dell XPS 13. Here’s how you do the download mode step: Assuming you’ve successfully started the Samsung phone in this mode, the next thing you should do is reboot it in normal mode without doing anything to it…yet. You may bring it to the tech if you want to have good support but for those who are willing to do some troubleshooting, here are the things you can do…. Should I just buy a new phone because it’s getting ridiculous, Before going further, if you found this post because you were trying to find a solution to your problem, then try to visit our, as we’ve already addressed most of the commonly reported issues with the phone. This hasnt been happening at all until just yesterday. When the wipe cache partition is complete, “Reboot system now” is highlighted. If the phone doesn’t boot up in safe mode, then try the next step. I am a true junkie for everything tech. Press and hold the Power key past the model name screen. From the Home screen, swipe up on an empty spot to open the Apps tray since you don’t have a Home button on the S8. My current arsenal includes an Apple TV, Amazon Fire TV Stick, iPhone Xs, Samsung Galaxy S9, Samsung Chromebook, iMac, and Dell XPS 13. 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Can the Samsung Galaxy S10 Play 4K Video? To fix this, this is what you have to reset your Samsung phone by: This procedure is what we call Forced Restart. Take out the SD Card to solve the Samsung black screen death. Step 3. After which, press and hold the Volume Down button and the Power key together for 10 seconds. Youll need to replace the entire assembly (LCD and Glass). No screen button will work, nothing will happen no matter how much you tap or swipe on the display. The screen of my Samsung Galaxy S8 is suddenly black and I cannot make any touch inputs. Continue to hold the Volume down key until the device finishes restarting. If they don’t work for you and if you need further assistance, fill up our Android issues questionnaire and hit submit. One sign to immediately know if it’s BSoD or not is when the phone sounds off when messages or calls are received or the LED notification light may flash every now and then. Back up data on the internal memory. Therefore, this is excluded, yet you can force reboot your Galaxy S8; The Samsung Black Screen of Death has affected many of the Galaxy series users and some of them have experienced different signs and symptoms before their smartphones completely died. From the Home screen, swipe up on an empty spot to open the Apps tray. It will not affect the Android phone apps or your personal settings. Continue reading as this post will provide a way to fix that may actually help you. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key. ... My 10 Viking pro is broken so I used my Samsung Galaxy S8+. When “SAMSUNG logo” appears on the screen, release the Power key. To fix the Galaxy S8 Plus black screen and blue blinking lights issue, you need to first perform a performed forced reboot on Galaxy S8 Plus. Keep both keys held down for 10 seconds. We’ve already provided solutions to some of the problems reported by our readers so try to find issues that are similar with yours and use the solutions we suggested. We are always open to your problems, questions and suggestions, so feel free to contact us by, . If that does not help then a Samsung Experience Store or Samsung Service Centre location can run a diagnostic on the phone. Method 7: Maybe Faulty Hardware. If you’ve made it till here, chances are it already happened to you and you are looking for suggestions on how to fix the Samsung Galaxy S8 Plus black screen.After all, from everything that could go wrong with your smartphone’s screen, this is by far the most annoying and serious issue as it won’t let you perform any kind of action on the device.Long story short, when the BSoD strikes, the screen turns black and becomes completely unresponsive. Others however, said that such problem occurred after an update but only the screen is powered down because the device still sounds off when messages and calls are received or a green light notification is present. The touch screen wasn’t working and part of the screen has a purple-blackish blob that keeps growing. How to Delete a Voicemail from the Samsung Galaxy S10, How to Find Your Samsung Galaxy S10 Serial Number, How to Tell if your Samsung Galaxy S10 Plus is Fake, How To Record a FaceTime Call [October 2020], How to Scan & Fix Hard Drives with CHKDSK in Windows 10, How To Delete Your Gmail Address Permanently [January 2021]. We have received hundreds of messages from our readers that own Galaxy S8 Samsung phone units and among the most common problems they reported is this. This is the Fix for the Black Screen issue on the Galaxy S8 and S8+ or other similar devices from Samsung. Unlike the real power issue wherein the phone is totally turned off and won’t respond when you press the Power key or connect to its charger, the BSoD may leave the phone powered on with all other hardware components working properly except the screen or the display. Release the Volume down key when you see Safe Mode. It basically has the same effect as the first procedure only that you press and hold the Volume Down button first before triggering the phone to power up by pressing the Power button. How To Fix Samsung Galaxy S7 Black Screen Problem David Williams I am a true junkie for everything tech. You have to do some troubleshooting procedures to see if you can fix this issue without going to the service center. This special running mode will only make use of a couple of pre-installed apps, completely ignoring the third-party apps that you have installed in the normal functioning mode. I tried a soft reset but that didn’t work, only the notification light was working and after a while so did the screen vibrations […] Tap the back button to the Settings menu and tap General Management > Reset > Factory data reset. Cracked screen half screen is white. I said. We simply want to know if it’s still capable of booting up in its bare bones. Hard restart = holding down the power and down volume key for 10+ seconds until you get a black screen with the option to restart normally, in safe mode, do a factory reset, or power down. However, if you are not comfortable troubleshooting your device on your own, you better have someone to check it up for you. Use a cotton swab or insert a piece of tissue paper in it to absorb the moist. Bear in mind that if the Power key is pressed first, the phone would immediately react to it because it’s hard-wired to do so. Before going further, if you found this post because you were trying to find a solution to your problem, then try to visit our Galaxy S8 troubleshooting page as we’ve already addressed most of the commonly reported issues with the phone. Press and hold the Volume Down button and don’t let go of it. Problem: Sometimes, when I want to use my camera, a black screen appears. To fix this, this is what you have to reset your Samsung phone by: Press and hold Volume Down and Power keys together for 10 seconds. That is actually the typical symptom of BSoD; the screen is black, the notification light is lit or flashes every now and then and the phone can actually receive messages or calls but the screen remains black. You will then have to bring your Samsung Galaxy S8 to a repairman. After doing all these procedures and your Galaxy S8 is still not turning on, then the problem isn’t just one case of system glitch or crash. Press the Power button to restart the device. Press Power button to select and start the master reset. The black screen issue is a pretty common issue for Android devices: The Samsung Galaxy screen black while the phone works still. When the master reset is complete, “Reboot system now” is highlighted. This is a free service we offer and we won’t charge you a penny for it. So the replacement screen is completely original. The upper left part of the screen now is almost completely covered. There are only three things you need to do to troubleshoot a phone with BSoD before you can decide to bring your Samsung phone to the service center. When that happens, the Volume Down and Power combo will never be done correctly so the phone may not turn on since pressing and holding the Power key couldn’t do something about a firmware crash. The #GalaxyS8 is one of the top flagship Android phones at this time. We show you what to do now: My phone screen randomly started flickering then after a minute it started glitching really bad and in the end, when trying to figure out how to fix it, it turned black. No screen button will work, nothing will happen no matter how much you tap or swipe on the display. The device’s memory will be refreshed and that should be enough to bring the dead phone back to life provided the cause of the problem is just a system crash. Connect the phone to its charger using the original cable. You can try a temporary fix like the Forced Reboot – tap the Volume down key and hold it like that for up to 10 seconds, until the device reboots; Wait for it to restart normally, as it will most likely require more time than for a normal restart; Also, you can try to plug the charger and see if it’s not an insufficient battery problem; If you keep getting the black screen soon after that, turn off the phone; Wait until you see the Samsung Galaxy S8 Plus text on the screen; When the device boots up and you notice the Safe Mode text at the bottom left corner of the screen, you can release the Volume Down button. However, if this fails to fix the problem, try doing this…. Fix Black and White Screen problem Galaxy S8,S8 Plus and Note 8 1 This entry was posted in Android Tips How to and tagged Android Fix Smartphone Tips on December 9, 2017 by Ricardo Today we will be looking at how to Fix Black and White Screen problem Galaxy S8,S8 Plus and Note 8 in which the screen of your smartphone as the name suggests turns Black and White or Grey … In such a case, not one of the tricks listed below will work. If this fails as well, then it’s possible the battery has been totally drained. Perform a soft reset to fix Galaxy Tab black screen of death or Galaxy S6 black screen of death. xda-developers Samsung Galaxy S8 Samsung Galaxy S8 Questions & Answers Black Screen Unresponsive by Firegrill XDA Developers was founded by developers, for developers. In this case, definitely reach out to Samsung directly via Phone (1-800-726-7864) or through the Samsung Plus App to set up an evaluation and repair. Here is a link to a replacement guide. If successful, wipe the cache partition first and if that won’t work, do the Master reset or hard reset to fix the black screen problem on your Android device. Any force that could cause devastating damage to the inside of your phone should leave a mark outside. To solve the Samsung S8 top of screen not working issue using Safe Mode, here’s what you need to do: Turn off the handset by holding the Power button until the Power Off appears on the screen, then tap Power Off. When you perform forced restart, your device will start again and remove the black screen issue. Soft restart = holding down the power key until you get the "power/restart/emergency mode" screen and selecting restart. If none of the presented solutions is able to fix the problem, your next step is to visit a local shop for further assistance. About a week ago, the top half of my screen stopped working, I can still see the screen, but i cannot touch it. Complicated as it may seem, this problem is actually very easy to fix provided that the black screen is not due to physical or liquid damage. It’s the fail-safe of almost all Android devices so even if your phone has a serious firmware issue for as long as the hardware is fine and that the firmware hasn’t been modified in any way, it should be able to start into recovery mode. Fix the Black Screen on Samsung - Forced Restart Commonly, you can fix the Samsung black screen issue by a forced restart. So it's 2 months now I have my phone any I woke up to see a half circle spot on the bottom corner of the phone. I would recommend injuredgadgets or mobilesentrix premium lines. Your Samsung Galaxy S8 or Galaxy S8 Plus smartphone, as powerful and amazingly equipped, as it would be, can sometimes deal with this problem. If they don’t work for you and if you need further assistance, fill up our, Most effective solution to the Black Screen of Death (BSoD) on Galaxy S8. Immediately after releasing the Power key, press and hold the Volume down key. Yesterday the screen would flicker in the lock screen and randomly after an hour or so of use half the screen would go white, just enough of the screen that it... - Samsung Galaxy S8 Make sure to put it back properly once done. That is actually the typical symptom of BSoD; the screen is black, the notification light is lit or flashes every now and then and the phone can actually receive messages or calls but the screen remains black. The Black Screen of Death (BSoD) is one of the most dreaded problems that plagued many smartphone owners and you may encounter it with your new Samsung Galaxy S8. When the green Android logo displays, release all keys (‘Installing system update’ download mode will show for about 30 – 60 seconds before showing the Android system recovery menu options). Press the Volume down key to highlight “yes” and press the Power key to select. If you have screen lock turned on, enter your credentials. So, you also have to check to see if there’s moisture in there. Plug the charger to a working wall outlet. Stay tuned with our weekly recap of what’s hot & cool. Some said the phone just turned itself off and would no longer respond when the power key is pressed or held. They call it “black screen of death” for some very good reasons. Safe mode will display in the bottom left corner of the screen.